Help and support

PaceTasks on iPhone

Do I need an account?

No. PaceTasks works the moment you install it. An account (Settings → Create account) keeps your tasks safe if you change or lose your phone, and lets you open them on another one.

I didn't get my sign-in code

The code can take a minute to arrive; check your spam folder too. In the app you can ask for a new code or go back and correct the email address. Each code works once and expires after a short while.

How do I add many tasks at once?

Tap the microphone next to Add a task… and type or dictate everything on your mind, in English, Italian, Turkish or a mix. PaceTasks shows what it understood before anything is added.

I don't know where to start

On Today, What can I do now? picks tasks that fit the time and energy you have, and Tell me what to do shows you a single task.

What happens to tasks I didn't finish?

The next day, a card on top of Today proposes where each one should go: today, tomorrow, the weekend or Someday. You can change any of them and accept with one tap.

My reminder doesn't arrive

Check that notifications are allowed for PaceTasks in your phone's Settings, and that the reminder is switched on under Settings → Reminders. The daily check-in is sent only on days when tasks are still open.

How do I delete my account or my data?

Open Settings → Your data → Delete account (or Delete my data if you have no account). Everything is erased from our database straight away, and it cannot be undone.

How do I get a refund for Pro?

Ask within 14 days of being charged. For an App Store purchase, use reportaproblem.apple.com; for a Paddle purchase, write to us with your order number. The details are in the refund policy.

DeskFocus on Mac

How do I install DeskFocus?

Download the latest version from the DeskFocus releases page, open the file and drag DeskFocus into Applications. It needs macOS 14 Sonoma or later. A welcome guide opens on the first launch and walks you through the setup; you can open it again from Settings → General → Welcome guide.

How do I keep DeskFocus up to date?

DeskFocus looks for a new version once a day and updates itself in place, keeping your settings and tasks. To look right away, or to turn the daily check off, open Settings → General → Updates.

How do I put the widget on my desktop?

Right-click the desktop, choose Edit Widgets, search for DeskFocus and pick the medium or large size.

How do I connect Google Calendar and Google Tasks?

Open Settings → Calendars in DeskFocus and connect Google. You sign in on Google's own page, and DeskFocus keeps the sign-in in your Mac's Keychain. Switch off any calendar or list you don't want to see in the same place.

The widget's buttons don't do anything

The widget needs the DeskFocus app running in the background. Turn on Settings → General → Open DeskFocus at login, so the buttons keep working after a restart.

How do I silence notifications while I focus?

DeskFocus hides the apps you pick in Settings → Focus. To silence notifications as well, create a Focus mode named DeskFocus in System Settings → Focus, then two shortcuts in the Shortcuts app: DeskFocus On (Set Focus, DeskFocus, On) and DeskFocus Off (Set Focus, DeskFocus, Off). Enter both names in DeskFocus' Focus settings.

What does Done do on a calendar event?

Calendar events can't be completed, so Done hides the event for today. On a reminder or a Google task, Done completes it where it came from.